If your domain was not registered by us on your behalf, you will need to login to your domain registrar’s control panel and add the following DNS records (delete all other ones):

An A Record for .[yourdomain] pointing to: 62.171.138.160
An A Record for *.[yourdomain] – pointing to: 62.171.138.160
An A Record for mail.[yourdomain] – pointing to: 62.171.138.160

An MX Record  for  .[yourdomain] pointing to: mail.[yourdomain] – Priority 10
An MX Record for *.[yourdomain] pointing to: mail.[yourdomain] – Priority 10

Don’t forget  to remove the brackets from the example and leave the dot (.) before each if asked for it

If for any reason you are unable to use either of the above methods, use:

ns1.whitecourt.uk
ns2.whitecourt.uk

If you need any help, open a support ticket.

Categories: Pre Sales Questions, Technical & DNS