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Billing & Prices

Regrettably our shift patterns and low prices do not always allow for us to answer telephone calls during busy periods. Also, we need a written record of all client’s website requirements, via the Project Management & Support system. Clients who order a bespoke service have access to a dedicated support number 24 hours per day and 365 days per year.

Email

Regrettably our shift patterns and low prices do not always allow for us to answer telephone calls during busy periods. Also, we need a written record of all client’s website requirements, via the Project Management & Support system. Clients who order a bespoke service have access to a dedicated support number 24 hours per day and 365 days per year.

Hosting

Regrettably our shift patterns and low prices do not always allow for us to answer telephone calls during busy periods. Also, we need a written record of all client’s website requirements, via the Project Management & Support system. Clients who order a bespoke service have access to a dedicated support number 24 hours per day and 365 days per year.

Pre Sales Questions

If your domain was not registered by us on your behalf, you will need to login to your domain registrar’s control panel and add the following DNS records (delete all other ones):

An A Record for .[yourdomain] pointing to: 62.171.138.160
An A Record for *.[yourdomain] – pointing to: 62.171.138.160
An A Record for mail.[yourdomain] – pointing to: 62.171.138.160

An MX Record  for  .[yourdomain] pointing to: mail.[yourdomain] – Priority 10
An MX Record for *.[yourdomain] pointing to: mail.[yourdomain] – Priority 10

Don’t forget  to remove the brackets from the example and leave the dot (.) before each if asked for it

If for any reason you are unable to use either of the above methods, use:

ns1.whitecourt.uk
ns2.whitecourt.uk

If you need any help, open a support ticket.

Regrettably our shift patterns and low prices do not always allow for us to answer telephone calls during busy periods. Also, we need a written record of all client’s website requirements, via the Project Management & Support system. Clients who order a bespoke service have access to a dedicated support number 24 hours per day and 365 days per year.

Project Management

Regrettably our shift patterns and low prices do not always allow for us to answer telephone calls during busy periods. Also, we need a written record of all client’s website requirements, via the Project Management & Support system. Clients who order a bespoke service have access to a dedicated support number 24 hours per day and 365 days per year.

SEO

Regrettably our shift patterns and low prices do not always allow for us to answer telephone calls during busy periods. Also, we need a written record of all client’s website requirements, via the Project Management & Support system. Clients who order a bespoke service have access to a dedicated support number 24 hours per day and 365 days per year.

Site Editing

Absolutely no problem. If you do not want to use a database this is no problem, although of course it will severely limit the functionality of your site.

Regrettably our shift patterns and low prices do not always allow for us to answer telephone calls during busy periods. Also, we need a written record of all client’s website requirements, via the Project Management & Support system. Clients who order a bespoke service have access to a dedicated support number 24 hours per day and 365 days per year.

Technical & DNS

Absolutely no problem. If you do not want to use a database this is no problem, although of course it will severely limit the functionality of your site.

If your domain was not registered by us on your behalf, you will need to login to your domain registrar’s control panel and add the following DNS records (delete all other ones):

An A Record for .[yourdomain] pointing to: 62.171.138.160
An A Record for *.[yourdomain] – pointing to: 62.171.138.160
An A Record for mail.[yourdomain] – pointing to: 62.171.138.160

An MX Record  for  .[yourdomain] pointing to: mail.[yourdomain] – Priority 10
An MX Record for *.[yourdomain] pointing to: mail.[yourdomain] – Priority 10

Don’t forget  to remove the brackets from the example and leave the dot (.) before each if asked for it

If for any reason you are unable to use either of the above methods, use:

ns1.whitecourt.uk
ns2.whitecourt.uk

If you need any help, open a support ticket.

Regrettably our shift patterns and low prices do not always allow for us to answer telephone calls during busy periods. Also, we need a written record of all client’s website requirements, via the Project Management & Support system. Clients who order a bespoke service have access to a dedicated support number 24 hours per day and 365 days per year.